This Privacy Policy (“Policy”) outlines how The Gold Kraft collects, uses, and protects the personal information of users who access and interact with our e-commerce platform for jewellery products. By using our website, you consent to the practices described in this Policy.

  • Information We Collect:
  • We may collect the following types of personal information:
    • Contact Information: Name, email address, phone number, shipping and billing addresses.
    • Payment Information: Credit card details, PayPal information, and other payment-related details.
    • Account Information: Username, password, and other account-related information.
    • Usage Information: Data about how you use our website, such as browsing history, pages visited, and interactions with our content.
    • Communication Data: Information exchanged during your communication with us, such as emails or messages.
  • How We Use Your Information
    We use your personal information for the following purposes:
    • Processing Orders: To fulfil your orders, process payments, and provide customer support.
    • Communication: To send transactional emails, updates about your orders, and respond to your inquiries.
    • Personalization: To tailor your experience on our website and recommend products based on your preferences.
    • Analytics: To analyse website usage, track trends, and improve our services.
    • Marketing: With your consent, to send promotional emails, newsletters, and marketing materials about our products and promotions.
  • Sharing of Information
    We may share your information with the following parties:
    • Service Providers: Third-party partners who assist us in operating our website, processing payments, and providing services.
    • Shipping Carriers: To facilitate the delivery of your orders.
    • Legal and Compliance: When required by law, regulation, legal process, or government request.
  • Cookies and Tracking Technologies
    We use cookies and similar technologies to collect usage data and improve your browsing experience. You can manage your cookie preferences through your browser settings.
  • Data Security
    We implement reasonable security measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
  • Your Choices
    • You can update your account information and preferences through your account settings.
    • You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the email.
    • You have the right to access, rectify, or delete your personal information. Contact us to exercise these rights.
  • Changes to this Policy:
    We may update this Privacy Policy from time to time. Changes will be posted on our website, and the revised Policy will be effective immediately upon posting.
  • Contact Us:
    If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at pratik– 9819481092

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.